bulan123Terms of Use

Account opening on bulan123 starts with email verification, KYC document upload, and selection of a deposit method. When you create an account, you agree to our terms — that you are of legal age in your jurisdiction, that you will provide truthful information, and that you understand our service is available only where local law permits.

We at bulan123 set out our terms to be clear about what we offer and what we expect from our users. Our platform provides live-dealer games (blackjack, roulette, baccarat, Dragon Tiger), sportsbook markets (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League, MotoGP, and esports), and slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways). We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer (mobile banking, local payment, online payment, e-wallet). We process withdrawals to the payment method you used to deposit, subject to KYC verification and standard processing windows.

This page outlines our account policy, deposit and withdrawal terms, bonus rules, dispute resolution, and jurisdiction notice. By using bulan123, you agree to these terms. If you have questions about any term, contact our support team via in-app chat or email before opening an account.

Account Terms on bulan123

When you join bulan123, you create one account linked to your email address. You are responsible for keeping your password confidential. If someone else accesses your account, you are liable for any bets placed — we recommend you change your password immediately and contact support if you suspect unauthorized access.

Your bulan123 account is personal and non-transferable. You may not share your login details, sell your account, or use it on behalf of someone else. If we detect account sharing, we reserve the right to suspend or close your account and forfeit any balance.

Account opening requires three steps:

Email verification — you provide your email, set a password, and confirm the verification link sent to your inbox.
KYC document upload — you submit a valid ID (passport, national ID, or driving licence) and proof of address (utility bill or bank statement dated within the last three months).
Verification review — our team reviews your documents within standard timeframes. Once approved, your account is fully activated.

If your documents are rejected (e.g. image is blurry, ID is expired, or proof of address is too old), we will notify you and ask you to resubmit. You may resubmit as many times as needed until approval.

Account suspension: We may suspend your bulan123 account if we detect suspicious activity, fraudulent documents, or violation of our terms. We will notify you of the reason and provide an opportunity to respond.
Account closure: You may request account closure anytime. We will process any outstanding balance withdrawal within standard processing windows. Closed accounts cannot be reactivated.
Multiple accounts: We permit one account per person. If we detect multiple accounts linked to the same identity, we will close all but one and may forfeit balances.

Deposits and Withdrawal Terms on bulan123

Deposits on bulan123 are instant for mobile wallets (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet). Bank transfers (mobile banking, local payment, online payment, e-wallet) depend on your bank's processing time and may take longer. Once funds arrive, your balance updates immediately and you can place bets.

Withdrawals must be to the payment method you used to deposit. If you deposited via mobile banking, your withdrawal goes to local payment. If you deposited via bank transfer, your withdrawal goes to the same bank account. This policy protects against fraud and ensures funds reach you.

Withdrawal requests are processed subject to:

KYC verification — you must have uploaded and been approved for ID and proof of address.
Account age — new accounts may have a online paymentef holding period before first withdrawal.
Large withdrawal review — withdrawals above certain thresholds may require additional verification.
Payment processor windows — e-wallet, mobile banking, local payment, online payment, e-wallet, and mobile banking may take a few minutes; bank transfers depend on your institution's schedule.

We do not charge withdrawal fees. However, your payment provider (local payment, online payment, bank, etc.) may deduct their own processing cost — check with your provider for details.

Note: Withdrawals are processed to your registered payment method only. If your e-wallet number, mobile banking account, or bank details change, update them in your bulan123 account settings before requesting a withdrawal.

Game Rules and Dispute Resolution

Every game on bulan123 has published rules. Live-dealer games display rules on the table screen. Sportsbook markets display settlement rules (e.g. what counts as a valid goal, how cancelled matches are handled). Slot games display RTP and feature rules in the game menu.

By placing a bet, you agree that you have read and understand the rules for that game or market. If you have a question about how a result was settled, contact our support team with your game ID, timestamp, and bet details. Our team will review what happened and explain the settlement. If we made an error, we will correct your balance.

We handle disputes through our support team. We do not use external arbitration or formal dispute resolution — our goal is to resolve issues quickly and fairly. If you are unsatisfied with our response, you may escalate to our management team via email, and we will conduct a full review.

Our jurisdiction notice: Our services are available only where local law permits. By using bulan123, you confirm that:

You are of legal age in your jurisdiction (typically 18 or older).
Online wagering is permitted in your jurisdiction or you access bulan123 from a jurisdiction where it is permitted.
You understand that access to bulan123 may be restricted in your location, and you are responsible for verifying compliance with local law.

We do not offer our services in jurisdictions where online wagering is prohibited. Users in Jakarta, Surabaya, Bandung, Medan, and Semarang may access bulan123 subject to local law. Users in other jurisdictions should verify legal status before opening an account.

What We Guarantee

Clear game rules displayed before you bet
Fair settlement based on published rules
Responsive support via in-app chat and email
Data protection under standard security practices

What We Do Not Guarantee

Winnings or profit from any wager
Specific withdrawal timeframes
Service availability in prohibited jurisdictions

Bonus and Promotion Terms

We at bulan123 occasionally offer promotions and bonuses. Any bonus is subject to terms we set out at the time of offer. Typical terms include:

Bonus is credited to your account only after deposit is confirmed.
Bonus may have playthrough requirements (e.g. you must bet the bonus amount several times before withdrawing).
Bonus may apply only to certain games or markets.
Bonus may expire if not used within a specified period.

We reserve the right to withdraw or modify any promotion at any time. If you claim a bonus, you agree to the specific terms for that promotion posted on our platform at the time you claim it.

Changes to Our Terms

We may update these terms at any time. We will notify users of significant changes via in-app notification or email. Continued use of bulan123 after a change indicates your acceptance of the new terms. If you do not agree to updated terms, you may request account closure and receive any outstanding balance.