bulan123Privacy Policy
This page describes what we collect when you use bulan123 and how we keep that data protected. We at bulan123 take privacy seriously — your personal information is encrypted, stored securely, and shared only with processors we trust. This policy applies to all users of our platform, whether you access bulan123 via mobile app, web browser, or any other method.
We collect data for three purposes: to verify your identity (KYC), to process payments, and to operate our service. We do not sell your information to marketers or data brokers. We do not track you across other websites. Our servers may sit outside your jurisdiction, but our data-handling practices meet standard security protocols.
Read this policy to understand what data we gather, who has access to it, how long we keep it, and what rights you have. If you have questions after reading, contact our support team via in-app chat or email. Our team can explain specific clauses or help you exercise your rights.
What We Collect and Why
When you open an account on bulan123, we collect:
- Email address: We use this to authenticate you, send account notifications, and help you reset your password if you forget it.
- Name and contact details: Required for KYC verification and so we can contact you about account issues or suspicious activity.
- Identity documents: We collect a photo of your ID (passport, national ID, or driving licence) and proof of address (utility bill, bank statement, or rental agreement). We verify these before allowing withdrawals.
- Payment details: When you deposit, you provide your DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account information. We do not store card numbers or bank details ourselves — our payment processor handles this securely.
- Betting activity: We log every wager, every game you join, and every outcome. This is stored in your account history so you can review it, and it helps us detect fraud or suspicious patterns.
- Device and connection data: We collect your IP address, device type, and operating system. This helps us diagnose technical issues and detect unauthorized account access.
- Cookies: Our app and website use cookies to keep you logged in and remember your preferences. Cookies do not store passwords or payment data.
- KYC verification
- We verify your identity before you withdraw to prevent fraud and comply with financial regulations. This is standard practice across sportsbooks and live-dealer platforms.
- Payment processor
- mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and your bank (online payment, e-wallet, mobile banking, local payment) handle payment encryption. We do not store raw card or account numbers.
- Account history
- We keep records of your bets and transactions for 7 years to comply with accounting and tax regulations.
- IP and device logs
- We use these to track unusual login patterns and protect your account from unauthorized access.
Our Data Security and Your Rights on bulan123
We at bulan123 protect your data using industry-standard encryption and secure servers. Your password is hashed — we do not store it in plain text. Your identity documents and payment details are encrypted at rest. Access to sensitive data is restricted to our verification and support teams, and it is logged.
Our servers are hosted by certified providers. Our databases are backed up daily. If there is a security incident, we notify affected users within standard timeframes as required by law.
Your rights on bulan123: You have the right to access your data anytime through your account. You can download a copy of your personal information and betting history. You can request we correct inaccurate data. You can ask us to delete your data after account closure, except where we are required by law to retain it (e.g. for tax or anti-money-laundering purposes). To exercise any of these rights, contact our support team via in-app chat or email with your request and account details.
Third-party access: We share your data only with processors necessary to operate bulan123. These include payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and your bank), KYC verification services, and our hosting provider. We require these third parties to protect your data as we do. We do not sell your data to advertisers or data brokers. We do not use your data for marketing beyond sending you service updates about your bulan123 account.
Our bulan123 cookies: Our app and website use cookies to keep you logged in and store preference settings (language, notification settings, etc.). These cookies do not contain payment data or passwords. You can disable cookies in your browser, but some features of bulan123 may not work properly if you do.
Data retention: We keep your personal information for the duration of your account plus seven years after closure for compliance and dispute resolution. We keep your betting history for seven years. If you request account deletion, we remove personal data after this period unless we are required by law to retain it.
Contact and updates: If you have privacy questions, contact our support team. We respond during standard business hours. If you believe we have mishandled your data, you have the right to lodge a complaint with your local data protection authority. Our privacy policy may change as we update our systems or comply with new regulations. We will notify you of material changes via email or in-app notification.
Our services are available only where local law permits. Your use of bulan123 is subject to this privacy policy and our terms and conditions. If you have questions about whether your jurisdiction allows our services, contact our support team.